Adopting An AITCS Case
Students and Practitioners
Students and practitioners of IT Management can obtain access to all our case studies free of charge by registering with us. Our cases are provided as PDF downloads
Our cases...Educators
Educators can obtain our cases free of charge, simply by registering with us. Each case is supplemented with instructional materials, consisting of a comprehensive teaching note (as a PDF download), and presentation slides (available in both PPT and PPTX formats).
To gain access to these instructional materials, educators need to complete a simple verification process - just email us a scanned copy of your business card and let us know your AITCS username! An email will be sent to you at the address indicated on your business card once your registration is successful!
Writing a Case for AITCS
Authors
AITCS is seeking to collaborate with authors interested in contributing high quality teaching cases and instructional materials to the series. To submit your teaching case and materials, please:
The teaching case should be limited to approxmiately 7,000 words, including all tables, figures footnotes and references (excluding exhibits), and the teaching note should be no more than 4,000 words.
Our authors...Case Sponsors
Management executives can contribute to the series by allowing our case researchers to document your organizations unique management practices and problems as the focus of our teaching case.
Please contact us for more information if you are interested in collaborating with the AITCS.
Championing AITCS
AITCS Champions
Anyone can contribute by helping us to promote the philosophy of our series, and increase the adoption of our free teaching cases and materials, especially to institutions that can benefit greatly through our collective social entrepreneurship.
To become an AITCS champion, please email us!
Our Authors
Adela J.W. Chen
Doctoral Student
Terry College of Business
Athens, Georgia
USA
Email: chenjw@uga.edu
Adela J.W. Chen is a doctoral student in the department of Management Information Systems at Terry College of Business, University of Georgia. She holds a master's degree in information systems from National University of Singapore. Her research interests include the impact of IS on individual work-life interactions and ecological sustainability.
Barney Tan Chee Chang
Doctoral Student
Department of Information Systems,
National University of Singapore
Singapore
Email: barney@nus.edu.sg
Barney Tan Chee Chang is a doctoral candidate in the Department of Information Systems, School of Computing at the National University of Singapore. He graduated from the National University of Singapore in 2004 where he received his Bachelor of Computing (Hons) degree in Information Systems. Prior to joining the Graduate Program, he was a Lecturer in Business Information Technology at the Institute of Technical Education (Singapore).
Bernard Tan Cheng Yian, PhD.
Professor
Department of Information Systems
School of Computing
3 Science Drive 2
Singapore 117543
Email: btan@comp.nus.edu.sg
Tel: (65) 65166868
Bernard C.Y. Tan is a Professor in the Department of Information Systems at the National University of Singapore (NUS). He is President-Elect of the Association for Information Systems. He has served on the editorial boards of MIS Quarterly (Senior Editor), Journal of the AIS (Senior Editor), IEEE Transactions on Engineering Management (Department Editor), Management Science (Associate Editor), and Journal of Management Information Systems (Associate Editor). Dr. Tan was a winner of the NUS Outstanding Educator Award (2004) (the highest university teaching award) and the NUS Young Researcher Award (2002) (the highest university research award for faculty members below age 40). He has been a visiting scholar in the Graduate School of Business at Stanford University and the Terry College of Business at the University of Georgia.
Calvin M.L. Chan, PhD.
Manager, Infocomm Development Authority of Singapore
Email: calngoei@pacific.net.sg
Calvin is a Manager in the Infocomm Development Authority of Singapore. He holds a PhD in Information Systems from the National University of Singapore and a BSc (Hon) in Computer and Management Science from the University of Warwick in UK. His research interests include e-government, information systems implementation and the strategic management of information systems. He was previously an Instructor with the School of Computing as well as an Adjunct Professional Staff with the Institute of Systems Sciences in the National University of Singapore. His research has been published in the Journal of the American Society for Information Science and Technology, Journal of Strategic Information Systems, Government Information Quarterly, Annual Meeting of the Academy of Management, IFIP-WG 8.2 Conference, Hawaii International Conference on System Sciences, International Conference on Information Systems, European Conference on Information Systems, and Americas Conference on Information Systems, and Pacific Asia Conference on Information Systems.
Eileen Tan
Director, IT Services
Email: eileentan@stoneforest.com.sg
Tel : (65) 6531 1889
Fax : (65) 6531 1888
Eileen is the Director of the IT division of Chio Lim Stone Forest (CLSF). She manages 4 service areas – IT Advisory, Systems Consulting & Development, ACCPAC Care and IT Infrastructure Services – as well as oversees other IT businesses for CLSF. Her role is mainly in business development and collaboration with partners. A qualified accountant by training, Eileen is also heavily involved in IT and retail consultancy work. Her forte is in retail, followed by other industries like service, sales and distribution. Her accounting background honed her skills in evaluating business feasibility and complemented her IT work. Together with her strong interest in IT, she has a clear understanding of processes and methodologies that allows her to advise clients on IT solutions. Eileen’s list of clients ranges from international firms to local and listed companies. Prior to her appointment, she has been involved in regional project management since 2000, providing retail consultancy to a number of well-known international retailers in the region. She had also been with the Accountant-General’s Department, handling financial work, budgeting, planning and internal audit.
Gary Pan, PhD.
Practice Assistant Professor of Accounting
School of Accountancy, Singapore Management University
Email: garypan@smu.edu.sg
Dr. Gary Pan is Practice Assistant Professor in the School of Accountancy at Singapore Management University. His research focuses on the area of IT project management and control, and IT capability development His articles have appeared in the Management Information Systems Quarterly Executive (MISQE), IEEE Transactions on Engineering Management (IEEETEM), European Journal of Operational Research (EJOR), Journal of American Society Information Science and Technology (JASIST), Communications of the ACM (CACM), Information and Management (I&M), Decision Support Systems (DSS), Information Systems Journal (ISJ), Journal of Strategic Information Systems (JSIS), Communications of the AIS (CAIS), Government Information Quarterly (GIQ), and among others.
Hyun-Jeong Kim, PhD.
College of Business Administration
Inha University
Email: kimhj@inha.ac.kr
Hyun Jeong Kim is an Assistant Professor of Organization HRM in the College of Business Administration at Inha University, Republic of Korea. Her primary research focuses on the recursive interaction and integration of organizations and technology, with particular emphasis on issues such as transformation, human resource management, learning in the organization. She has conducted an e-government case study research and published findings in Government Information Quarterly.
Mahdieh Taher
Research Assistant
Asian IT Case Series
School of Computing
National University of Singapore
Email: mahdieh.taher@applyabroad.org
Tel: (+65) 84091047
Mahdieh Taher is a research assistant at the Asian IT Case Series, NUS School of Computing, NUS. Her research interests are eGovernment, Analysis and Design of Information System, Information Technology Management, IT Strategic Planning. Her researches have been published in the journal of Information Technology Era, IEEE International Workshop and International Electronic City Conference. She has worked closely with Global360 Corporate.
Mamata Bhandar, PhD.
Assistant Professor, School Of Business
U21Global
5 Shenton Way
#01-01, UIC Building
Singapore 068808
Email: mbhandar@u21global.edu.sg
Tel: +65 6410 1300
Fax: +65 6410 1358
DID: +65 6410 1322
Mamata Bhandar is an Assistant Professor in U21 Global, in the School of Business, Information Systems Management Department. As part of her doctoral studies she had conducted cases studies in Singaporean local firms and multinational companies engaged in collaborative IT projects to understand Knowledge Integration and the role of social capital in them. Her research interests include knowledge management, knowledge integration, social capital and IS projects.
M. N. Ravishankar, PhD.
The Business School
Ashby Road
Loughborough University
Leicestershire LE11 3TU
United Kingdom
Email: M.N.Ravishankar@lboro.ac.uk
Ph: 44(0) 1509223865
Fax: 44(0) 1509223960
Ravi is a lecturer in strategy at The Business School, Loughborough University, UK. He received a Bachelor of Engineering degree in Electronics & Communication Engineering from Bangalore University, India and a Ph.D. degree in Management Information Systems from the National University of Singapore (NUS). His research interests include strategic offshoring, e-governance in developing nations, competition between indigenous and multinational firms in offshoring scenarios and issues of identity in large organizations. Typically, in conducting and presenting his work Ravi adopts qualitative research methods such as the case study and ethnography methods.
Paul Devadoss, PhD.
Department of Management Science
Lancaster University Management School
Lancaster University
Bailrigg
Lancaster LA1 4YX
United Kingdom
Email: p.devadoss@lancaster.ac.uk
Tel: (44) 1524 593861
Paul Devadoss is currently Lecturer at the Department of Management Science, Lancaster University Management School. He completed his PhD in Information Systems at the School of Computing, National University of Singapore. He is interested in organizational systems and the engagement of users in enacting various forms of technology use in organizations. In addition, he researches the impact of technology use in organizational contexts using social theories. He has conducted several case studies in Singapore, and is currently conducting several research case studies in India and elsewhere. He has also published in several journals such as MIS Quarterly Executive, Decision Support Systems, Information & Management and Communications of the AIS among others.
Paul Wang, PhD.
Director
National Healthcare Group
6 Commonwealth Lane
GMTI Building, #05-01/02
Singapore 149547
Email: paul_wang@nhg.com.sg
Paul is currently a director in the CIO's Office in the National Healthcare Group. Prior to this appointment, he was a director with Alexandra Hospital driving the innovation activities. Paul holds degrees of PhD in Strategic Management, MSc (Management of Technology) and BSc (Comp Sc & Info Sys) from the National University of Singapore. He is interested in technology discontinuity and how emerging technological platform can influence and be influenced by innovation activities in the healthcare sector.
Poornima Luthra, PhD.
Research Fellow
Nanyang Business School
Division of Information Technology & Operations Management (ITOM)
S3-B2A-43, Nanyang Avenue
Singapore 639798
Email: poornima@ntu.edu.sg
Tel: (65) 97592970
Poornima Luthra is a research fellow at the Nanyang Business School, Nanyang Technological University. Her research interests include knowledge management, enterprise systems, institutional theory, strategic alignment, and strategic renewal. She has worked closely with the Asian Development Bank and the British Council.
S. Sathish
Department of Information Systems
School of Computing
3 Science Drive 2
Singapore 117543
Email: sath@comp.nus.edu.sg
Tel: (65) 90048855
S. Sathish is a doctoral research scholar in the Department of Information Systems, School of Computing, National University of Singapore. His research interests include enterprise system implementation, stakeholder theory, knowledge management, identity theory and process theory. As part of his doctoral studies, he has undertaken research in Republic Polytechnic. His work has been accepted at various conferences and was a best paper finalist at the 2007 International Conference on Information Systems. He has also co-authored a book on Information Systems Application.
Say Yen Teoh, PhD.
RMIT University
School of Business Information Technology
Building 108, Level 17
239 Bourke Street Melbourne
Victoria 3000, Australia
Email: sayyen.teoh@rmit.edu.au
Tel: +613 9925 5788
Say Yen is currently a Lecturer in the School of Business Information Technology, RMIT University. She holds a PhD in Information Systems from the National University of Singapore and a BBus Com (Hons) from the Monash University. She is interested in exploring the effective and efficient use of medical informatics, with regards to issues relating to the development of methods and strategies in the healthcare sector. She is focused on understanding the complex issues relating to the adoption, implementation and use of medical informatics within the healthcare institutions. She has also conducted several case studies in Singapore and Malaysia.
Shan-Ling Pan, PhD.
Department of Information Systems
School of Computing
3 Science Drive 2
Singapore 117543
Email: pansl@comp.nus.edu.sg
Tel: (65) 65166520
Shan-Ling Pan is the coordinator of the Asian IT Case Series, NUS. He is a faculty member in the Department of Information Systems, School of Computing, National University of Singapore. His research interests include enterprise system implementation, eGovernment, IT-enabled organizational transformation and knowledge management. As a case study researcher, Dr. Pan has conducted and published more than 30 case studies on Asian organizations. He has published two case books in 2004 and 2006: "Managing Strategic Enterprise Systems and E-Government Initiatives in Asia: A Casebook" and "Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook".
Tzu-Chuan Chou, PhD.
School of Management
National Taiwan University of Science and Technology
Taiwan
Email: tcchou@mail.ntust.edu.tw
Tel: +886-2-27301268
Tzu-Chuan Chou is the Chinese Case Coordinator of the Asian IT Case Series. He is a faculty member in the Department of Information Management, School of Management, National Taiwan University of Science and Technology. He holds a PhD from the University of Warwick in UK. His research interests include the social perspcitves of IT management, eGovernment, IT Governance and Information Security Management. His articles have appeared in the Decision Support Systems, Information and Management, International Journal Information Management, OMEGA, Journal of Information Science, International Journal of Technology Management, Electronic Commerce Research and Applications, Information Resources Management Journal, Technology Analysis and Strategic Management Journal, Journal of Targeting, Measurement and Analysis for Marketing, and among others.